Maintenance intelligence

Manutex goes where the information already is — not where someone would have to type it.

Five capabilities live today. All of them end the same way: in a proposal a human approves or discards.

A housekeeper photographs a leaking air conditioner in a hotel room; beside her, the ticket draft built from the photo and the voice note waits for approval.
Capture, understand, organise and approve: the report becomes a structured draft, and a person confirms it before it becomes a ticket.

Illustrative images · screens shown with sample data

Drop the mess, get drafts back

WhatsApp group exports (the whole .zip included), inspection spreadsheets, Word documents and PDF reports. The agent separates what is a maintenance problem, proposes title, area, asset, priority and deadline, and keeps the literal excerpt it took each one from.

Speak instead of typing

Record the audio, the system transcribes it and pre-fills the ticket form. Whoever is standing in front of the leak should not have to stop and write.

The policy becomes preventive work

The insurance PDF is read and the OBLIGATIONS it places on you become preventive suggestions — each with the literal clause shown next to it.

Ask the archive

The agent queries assets, tickets, occurrences, preventive plans, suppliers and the text of indexed manuals. It answers citing its source, separates recorded fact from hypothesis, and writes nothing: at most it prepares a draft for you to confirm.

The safeguards, in writing

These are architectural rules, not settings someone can switch off by accident.

  • The model never emits an identifier

    The AI returns NAMES (“cold room”, “André MK”), resolved afterwards against the rows the user is actually allowed to see. A malicious document cannot point at another company's records.

  • No free SQL and no write tool

    The agent has eight tools, all read-only. The only one that “acts” prepares a draft — the screen writes it, after your confirmation.

  • Sources are mandatory

    An answer without a source is an incomplete answer. A manual excerpt comes with file and page; a policy obligation comes with the literal clause, and is discarded if the excerpt is missing.

  • Fact, manual and hypothesis kept apart

    The agent is instructed to distinguish what is recorded in Manutex, what it read in a manual, and what is its own guess — and to say so when the data is not enough.

  • Safety first

    On fire, gas, shock, major leak or structural risk, the instruction is to follow the company's emergency protocol and call the competent person. The agent does not replace a technician, an engineer or a safety professional.

  • Metered consumption

    Every call records model, tokens and real cost. There is a monthly ceiling per organisation, checked before spending.

What leaves your environment

WhatsApp media does not leave: the .zip is opened in your own browser and only the conversation text is sent. What reaches the AI provider is the excerpt needed for extraction — the same category of data that already travels in a ticket description. Your data is not used to train models.

Ready to get maintenance out of WhatsApp?

A 30-minute conversation and a demo using your operation's real data, not sample data.

Create your account, upload your spreadsheets and WhatsApp group — the system arrives already set up. No credit card.